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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sherrell Lewis

Sherrell Lewis

May 11, 2026

5  out of  5
rating by Sherrell Lewis
"Lupe Ramirez has been so amazing in helping me In a time that I needed her the most. I appreciate her so much"
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Rosa Gonzalez

May 6, 2026

5  out of  5
rating by Rosa Gonzalez
"Love love love the customer service here mostly with the employee Lupita.She is very helpful and communicative. She explains everything great. Any questions I had she always had an answer. Amazing time working with her to join State Farm insurance!"
We responded:
"Hello Rosa, thank you for your feedback. Love that Lupe was able to assist you with your questions. If you need any additional assistance, pls give our office a call anytime!"
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Ryan Stockton

May 6, 2026

5  out of  5
rating by Ryan Stockton
"I was looking to switch insurance companies and Lupe helped me switch and got me a great deal in minutes!"
We responded:
"Hello Ryan, happy to hear Lupe was able to switch you over to our agency. Looking forward to helping you in the future. "
Profile photo of Garrett Heffington

Garrett Heffington

April 30, 2026

5  out of  5
rating by Garrett Heffington
"Jose Manzo was extremely helpful with deciding what life insurance is right for me and my family."
We responded:
"Garrett, happy to hear Jose was able to assist you with finding the right life policy for you and your family. "
Profile photo of Vincent Guerrero

Vincent Guerrero

April 30, 2026

5  out of  5
rating by Vincent Guerrero
"Very happy with the services that was provided by Jose. He went over and beyond to help me out with getting my insurance and on the phone with the Harley Company went over the whole process with me help me out took a lot of weight off my shoulders. I would Highly recommend their services!!!! 💪😎"
We responded:
"Vincent, thank you for your feedback! Happy to hear Jose was able to assist you throughout the process and made it easier for you. Appreciate your recommendation and look forward to being here whenever you need us."
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Roxanne Rogers

April 20, 2026

5  out of  5
rating by Roxanne Rogers
"Amazing staff! Knowledgeable, helpful, always available. Communication is outstanding. We have been with State Farm for many years. After a previous agent retired we went with a few other State Farms offices and we never received stellar service like we are now receiving from Jennifer's office. Again, the staff is great. Lupe is beyond helpful. We highly recommend the office of Jennifer Smith."
We responded:
"Roxanne, thank you for your kind words! We truly appreciate your feedback and are happy you had a great experience with us. My team and I look forward to serving you again."
Profile photo of Debbie Thongdee

Debbie Thongdee

April 8, 2026

5  out of  5
rating by Debbie Thongdee
"Spoke to Lupe about my current situation, she was able to help and guide me through the process. Super simple easy very efficient and convenient great customer service and great communication over the phone. Thank you Jennifer and Team!"
We responded:
"Debbie, thank you for your feedback! We appreciate your support and look forward to serving you again. "
Profile photo of María

María

April 1, 2026

5  out of  5
rating by María
"Estamos muy contentos con Jose, nos ayudo y nos contestó todas nuestras preguntas sobre seguros de vida. Nos ayudo a encontrar la mejor opción para nosotros."
We responded:
"Maria, thank you for your kind words and trusting Jose to help assist you with your life insurance needs."
Profile photo of Baltazar Medina Martinez

Baltazar Medina Martinez

March 27, 2026

5  out of  5
rating by Baltazar Medina Martinez
"La atención al cliente es lo mejor y te ayudan en tu idioma, gracias a la señorita lupe por su apoyo."
We responded:
"Baltazar, thank you for your kind words! Happy to hear Mrs. Lupe could assist you and make you feel comfortable. We appreciate your feedback!"
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virna magana

March 27, 2026

5  out of  5
rating by virna magana
"Guadalupe was The agent I spoke to,,, She was, Very helpful,,, I needed it to do some changes on my policy. She explained everything to me. I was very happy and satisfied with all the information she gave me. She Was very helpful,,, Thank you you Guadalupe.☺️"
We responded:
"Hello Virna, Thank you for your kind feedback! I’m glad Lupe could assist you with your policy changes and provide clear information. It’s always our goal to make the process as easy and helpful as possible. Please feel free to reach out anytime you need assistance! "
Profile photo of Arianna Sandoval

Arianna Sandoval

March 27, 2026

5  out of  5
rating by Arianna Sandoval
"I had such a great experience with State Farm! Lupe Ramirez was incredibly helpful and made sure my family and I were fully covered with the best auto insurance options. She really listened to what I needed, took her time explaining everything, and made the whole process feel easy and comfortable. It’s not often you come across someone who genuinely cares about getting you the best coverage, but Lupe definitely does. 10/10 experience — I highly recommend"
We responded:
"Thank you so much for your kind words! I’m really glad she was able to help you and your family find the right coverage and make the process smooth and clear. It means a lot to know you felt heard and supported. If you ever need anything else or have questions, don’t hesitate to reach out, we're here to help!"
Profile photo of Emily Whitaker

Emily Whitaker

March 18, 2026

5  out of  5
rating by Emily Whitaker
"Lupe was Very professional and handled my needs swiftly. Wonderful help in answering all my questions."
We responded:
"Emily, thank you for your kind words. Happy to hear Lupe was able to assist you and answered all your questions. We appreciate you and look forward to assisting you again in the future!"
Profile photo of Monica Heffington

Monica Heffington

March 6, 2026

5  out of  5
rating by Monica Heffington
"Jose M. was the agent who helped my husband and me with life insurance and all I can say is that his customer service was exceptional. He is knowledgeable, friendly and helpful. He took the time to answer all of our questions and made everything easy to understand Highly recommend coming here."
We responded:
"Monica, thank you so much for your kind words and recommendation! Happy to hear that Jose provided you with excellent service and made the process easy to understand. We appreciate your trust and look forward to assisting you and your husband in the future."
Profile photo of Brittnay Phitsanoukanh

Brittnay Phitsanoukanh

February 11, 2026

5  out of  5
rating by Brittnay Phitsanoukanh
"Jose help me today and he was very patient and kind with me. He took the time to throughly explain everything to me I highly appreciate the care. Thank you Jose keep up the good work!"
We responded:
"Brittnay, thank you for your kind words. Happy to hear Jose was able to help you with your insurance needs, we appreciate your business and recommendation."
Profile photo of Arnold Corral

Arnold Corral

February 7, 2026

5  out of  5
rating by Arnold Corral
"If you need car insurance go see Jose at State Farm Jennifer smith office in Lathrop!!! Very is process and happy with the price per month for my sons new vehicle"
We responded:
"Arnold, thank you for the kind words and recommendation. Glad we were able to help with your son's vehicle insurance. "
Profile photo of Victoria Medina

Victoria Medina

February 7, 2026

5  out of  5
rating by Victoria Medina
"Estoy muy contenta con el servicio qué nos a bridandado State Farm. Sobre todo agradecer a Lupe Ramírez, por siempre, atender nuestras demandas, estoy sinceramente agradecida."
We responded:
"Victoria, happy to hear that Lupe was able to assist you with your insurance needs. "
Profile photo of Erika Bravo

Erika Bravo

February 4, 2026

5  out of  5
rating by Erika Bravo
"I had amazing customer service with Lupe Ramirez! She was very kind and I left very happy. I recommend going to her you won’t regret it😊"
We responded:
"Erika, thank you so much for your kind words and recommendation. Happy to hear that Lupe provided you with amazing service and you left happy. We look forward to welcoming you back to our office anytime."
Profile photo of GM J

GM J

February 1, 2026

5  out of  5
rating by GM J
"José fue un excelente agente en ayudarme con una póliza de seguro de vida. Muy recomendado"
Profile photo of Adriana Alcala

Adriana Alcala

January 30, 2026

5  out of  5
rating by Adriana Alcala
"José was an excellent agent for my policy . Thank you State Farm"
We responded:
"Adriana, thank you for trusting our agency with your insurance needs."
Profile photo of Jalisa D

Jalisa D

January 29, 2026

5  out of  5
rating by Jalisa D
"Martha and Jenifer were incredibly nice and knowledgeable. I was overwhelmed after researching so many plans, but they patiently walked me through everything and explained the details clearly. Thanks to them, I felt confident choosing a grow-up life insurance plan that will benefit my daughter."
We responded:
"Jalisa, thank you for your kind words! I'm happy that Martha and I were able to provide the support & clarity you needed, glad to hear you feel confident in your choice for your daughter's future! We're here anytime you need us!"
Profile photo of Nica Brown

Nica Brown

January 28, 2026

5  out of  5
rating by Nica Brown
"I love the Jennifer Smith State farm office I've been a customer for some years now Jennifer Melissa and Lupe are so friendly they make you feel like family and they always go out and beyond to save me money on my policies they always update me when new promotions come available and they're very good with following up."
We responded:
"Nica, thank you for your kind words. Warms my heart that we make you feel like family and provide great service. Appreciate your loyalty!"
Profile photo of Josue Bravo

Josue Bravo

January 28, 2026

5  out of  5
rating by Josue Bravo
"Excellent service and outstanding customer support. The team at Jenifer Smith – State Farm Insurance Agent is professional, friendly, and always willing to help. They explained everything clearly and helped me choose the best insurance option for my needs. You can tell they truly care about their clients. Highly recommended!"
We responded:
"Josue, thank you for the recommendation! We truly appreciate your trust and are here whenever you need us."
Profile photo of Esme Sandoval

Esme Sandoval

January 27, 2026

5  out of  5
rating by Esme Sandoval
"Lupe made getting auto insurance so easy! She explained everything clearly and helped me find the perfect coverage. She’s friendly, professional, and truly cares about her clients. I’m so thankful for her help and highly recommend her to anyone looking for auto insurance."
We responded:
"Esme, thank you for the great feedback. Happy to hear Mrs. Lupe made your process easy and helped you find the perfect coverage that fits your needs."
Profile photo of Janet Kek

Janet Kek

January 24, 2026

5  out of  5
rating by Janet Kek
"I’ve been with State Farm for quite some time now. Every time I had questions or concerns, they were only one call away. Adding a new policy or removing one was so easy with Jenifer & her team. I would highly recommend their services to family & friends . Thank you Jenifer & her team for always being there for me whether it’s making a small decision or big one to help me better understand on making the changes!"
We responded:
"Janet, thank you so much for your kind words and continued trust! I'm glad my team and I could make things easy for you, whether big or small. I truly appreciate your recommendation and look forward to supporting you and your family in the future. "
Profile photo of Caro Gonz

Caro Gonz

January 21, 2026

5  out of  5
rating by Caro Gonz
"Estoy muy contenta con la information que me dieron en esta oficina, hoy sali de esta officina con 3 aseguransa de vida para mis hijos me siento confiada en esta polisa para Ellos. Grasias Martha por la ayuda y informacion"
We responded:
"Caro, gracias por confiar en nosotros para asegurar a sus hijos. "